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WhatsApp Business Bot

Sell, support & follow up on WhatsApp — automatically

Cloudgramam approach

WhatsApp works best when it does more than send replies.

We treat the bot as part of your lead flow, support flow, and follow-up system, so conversations move somewhere useful and do not stop at chat.

Start your project →💬 WhatsApp
Instant
Lead response
Multi-step
Qualification flow
CRM-ready
Lead sync
Always on
Customer chat

Who this is for

Strongest for businesses where WhatsApp is already a major entry point for enquiries, repeat questions, or customer coordination.

Sales-heavy WhatsApp inboxes
Your team is manually handling the same early-stage sales questions all day.
Support teams under message pressure
Customers need quick answers, but the inbox volume keeps pulling your team away from deeper work.
Businesses needing lead qualification
You want cleaner conversations, captured details, and fewer low-intent handoffs.
Teams wanting follow-up built in
You need the conversation to continue after the first reply instead of going cold.

How the WhatsApp bot works

A clear process from first conversation to a launch-ready website, workflow, or growth system.

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Step 01

Customer messages

A customer sends a message to your WhatsApp Business number.

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Step 02

AI responds

The bot understands intent and replies with accurate, branded answers.

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Step 03

Captures leads

Collects contact info, preferences, and qualifying questions.

Step 04

Books or follows up

Schedules meetings or hands off to a human only when needed.

Key features

01
WhatsApp Business API setup & verification
02
AI-powered natural language understanding
03
Lead qualification & CRM integration
04
Product catalog & payment automation
05
Promotional broadcast campaigns
06
Multi-language: Tamil, English, Hindi
07
Human agent handoff protocols
08
Analytics & conversation dashboard

What We Do

With 500M+ users in India, WhatsApp is where your customers already are. We build intelligent WhatsApp Business bots powered by AI that handle the full customer journey — from first enquiry to payment confirmation — without any human involvement.

Open rates on WhatsApp exceed 90%. Response rates are 3-4x higher than email. A properly built WhatsApp bot isn't a nice-to-have — it's your most powerful sales and support channel.

Our Process

1. Business Analysis

We analyze your most common customer queries, sales scripts, and support workflows. We identify the 20% of conversations that generate 80% of your revenue and design the bot around those.

2. WhatsApp API Setup

We handle complete WhatsApp Business API verification through Meta's Cloud API — including business verification, phone number registration, and message template approvals. No technical knowledge needed from your side.

3. Conversation Flow Design

We design every conversation path — from greeting to conversion. Dynamic branching based on user responses, product catalog integration, and seamless handoff to human agents when needed.

4. AI Integration

We integrate a conversational AI engine that understands natural language in Tamil, English, and Hindi — so your customers can type naturally rather than selecting from rigid menus.

5. CRM & Payment Integration

We connect the bot to your CRM, inventory system, and payment gateway — so leads are captured automatically, stock is checked in real-time, and payment links are generated instantly.

What You Get

  • Fully verified WhatsApp Business API account
  • AI-powered bot handling unlimited simultaneous conversations
  • Automated lead capture and CRM sync
  • Product catalog, pricing, and availability queries handled automatically
  • Payment link generation and order confirmation
  • Promotional broadcast campaigns to opted-in customers
  • Multi-language support: Tamil, English, Hindi
  • Full analytics dashboard

Built for outcomes, not output.

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Automation that fits the buyer journey

We connect capture, qualification, reminders, and handoff instead of automating isolated fragments.

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Built around real conversations

We pay attention to how leads actually ask, hesitate, and decide before we automate anything.

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Clearer visibility after launch

You can see where the flow works, where it stalls, and what needs adjustment.

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Serving worldwide

The systems are built for local teams, remote teams, and businesses serving customers anywhere.

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Want the follow-up and handoff to work better?

Tell us where leads or conversations are getting stuck. We will help design the right automation flow for that gap.

Send us a message