Privacy Policy

What this page covers

This page explains what information we collect through Cloudgramam, why we collect it, and how we use it when someone contacts us, browses our website, or works with us on a project.

We try to keep this policy plain and practical. If we change how we handle data in a meaningful way, we will update this page.

Information we may collect

• Name, email address, phone number, company name, and project details submitted through forms.
• Service, product, or industry selections shared in contact or enquiry forms.
• Uploaded files, messages, or documents you voluntarily send to us.
• Basic analytics and device information used to understand site usage and improve performance.
• Marketing and tracking data where analytics tools or pixels are enabled on the site.

How we use your information

• To respond to enquiries and discuss potential work.
• To prepare proposals, estimates, and project recommendations.
• To deliver website development, marketing, automation, or support services.
• To improve the site, forms, performance, and conversion flow.
• To maintain business records, internal notes, and client communication history.

How information is stored

Form submissions and related lead details may be stored in our website database, internal admin tools, email inboxes, and communication systems used to manage enquiries and projects.

We take reasonable steps to protect stored information, but no internet-based system can be guaranteed to be perfectly secure.

Sharing and third-party services

We do not sell your personal information. We may share necessary information with trusted tools and service providers that help us run the website, manage communication, process enquiries, host files, or deliver services.

• Website hosting and database infrastructure
• Email and notification providers
• Analytics, tag management, or advertising tools where enabled
• Messaging or calling tools such as WhatsApp or telephony providers

Cookies and analytics

The site may use cookies or similar technologies for analytics, traffic measurement, ad attribution, and basic site functionality. Some of these tools depend on your browser settings and any consent flow used on the live site.

Your choices

• You can ask us to update or delete information you previously shared with us, subject to any legal or operational requirements we need to keep.
• You can disable cookies or tracking through your browser where applicable.
• You can contact us any time to ask what information we currently hold about your enquiry or project.