AI Review and Reputation Manager
Ask happy customers for a Google review while the visit is still fresh. Reply to every review within the hour.
What this product actually does.
We set up review request flows that message customers right after a visit. The AI drafts responses to every review, positive and negative. You get an alert when something needs a personal reply. Your Google rating goes up because the volume of asks goes up.
A clear workflow from enquiry to outcome.
Visit completes
A booking, purchase, or service visit finishes, and the request flow triggers automatically.
Review request sent
A message goes out to the customer within minutes, while the experience is still fresh in their mind.
AI drafts a response
When a review comes in, the AI drafts a reply matching the tone, positive or negative, for your approval or auto-post.
Alert on negative reviews
Anything under a set rating triggers an immediate alert so a person can respond personally and quickly.
A complete launch package.
Industries where this fits best.
From idea to live system.
Map the ask moment
We find the best moment in your customer journey to ask for a review, right after value was delivered.
Set up requests and responses
We build the request flow and draft response templates that match your brand voice.
Test with real customers
We run the flow on real visits, tune the timing and wording based on actual response rates.
Track and refine
We watch your rating trend and review volume monthly and adjust the ask timing if response rates drop.
Connect it to the tools you already use.
We design around the tools you already use. We don't replace your CRM or calendar; we connect the front-end conversation to the back-end systems where your team already works.
Services that support this product.
Common questions before starting.
Does it post responses automatically, or does a person approve first?
You choose. Most clinics and local businesses start with approval required, then move to auto-post for straightforward positive reviews once they trust the tone.
What if a review is unfair or looks fake?
The AI flags anything unusual rather than responding blindly, and you can report or dispute reviews through Google's own process separately.
Does this work across multiple business locations?
Yes, each location can have its own request flow and response tone while you see all of them in one reputation view.
How fast can we launch Review AI?
Most first versions can launch in 2 to 4 weeks when the business already has clear services, FAQs, and a simple lead or booking process.
Will humans still stay in control?
Yes. We add approval rules, escalation paths, and audit trails so the system can automate routine work while your team handles sensitive or high-value moments.
Want to launch Review AI?
Tell us your industry, current lead flow, and the tools you use. We'll map out the fastest path to a working first version.